We continue to keep the safety and wellbeing of our Residents, Guests and Staff members at the forefront of our thinking. We want to let you know more about what our park is doing in response to COVID-19.

Our Commitment

Rest assured, we are committed to the safety of all our guests, team and visitors. We are committed to working with you to make any adjustments to your reservations, in line with the required NZ Government Covid-19 restrictions. If you cannot find the information you are looking for below, please email us for assistance.

Our standard Terms and Conditions apply, except for the following changes.

Vaccination Certificate Requirements



Safety Measures

Please see the list of safety measures we will have in place. We ask that you kindly comply with these guidelines. Masks will be available to purchase at reception.

DIGITAL VACCINATION CERTIFICATES | Will be required from the 15th December until further notice or advise from the Government for all guests aged 16 years and over.

NEGATIVE COVID - 19 TESTS  | Will be required from the 15th December until further notice or advise from the Government for all guests aged 16 years and over for any guest who does not hold a Vaccination Passport

CONTACTLESS CHECK-IN & CHECK-OUT | Contactless check-in and out can be requested so please advise us in advance.

QR CODE SCANNING | Scanning the QR code and registering all guests, and visitors on arrival at North South Holiday Park is mandatory for contact tracing purposes.

SOCIAL DISTANCING | Please follow requests for social distancing and mask-wearing as determined by the alert levels throughout the duration of your stay.

HAND HYGIENE | Proper and frequent handwashing and the use of sanitisers will help combat the spread of any viruses. Please use hand sanitisers located around the public facilities.

GUEST ROOMS | We use cleaning and disinfecting protocols to clean rooms after guests depart and before the next guest arrives, with special attention paid to textiles and high-touch surfaces.

SHARED SPACES | We have increased the frequency of cleaning and disinfecting of our communal areas. High contact points and frequently used communal areas are disinfected several times a day. Disinfectant spray is available to all guests to use in the facility block. We kindly ask you to consider your fellow Park guests and our team by wearing a mask where you are unable to maintain 1-meter social distancing.

RESPECT STAFF | We kindly ask that all guests holidaying at North South Holiday Park show respect to all staff by following the guidelines set out in the COVID-19 Policy. We won’t tolerate abusive behaviour towards staff or deliberate non-cooperation.


What to do if you are unwell during your stay?

Should you have any flu or Covid-19 symptoms during your stay, please phone reception on 0800 567 765 or outside office hours contact Dan on 0211862972 immediately for further guidance.


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